Your questions, answered.

Both our clinics open seven days a week, including Saturdays and Sundays.

Same-day appointments are subject to availability. Call us to check the earliest available time and speak directly with our team.

We aim to see emergency patients on the same day wherever possible, while availability depends on the clinic and time of day. Calling us or booking online is the quickest way to secure a slot.

The quickest way is to call our team to check availability. Alternatively, you can use our online booking form or message us on WhatsApp (Ilford or Hornchurch).

Severe toothache, a broken, loose or knocked-out tooth, swelling of the face or gum, a lost or broken crown, and a broken brace wire are all reasons to be seen urgently. If you are unsure, call us and we will advise you.

For most toothaches and dental problems, an emergency dentist is usually the quickest route to appropriate treatment. We can assess your pain, take X-rays and provide treatment where possible on the same day.

Call 999 or go to A&E for difficulty breathing or swallowing, severe swelling, uncontrollable bleeding or serious facial injuries.

Call us immediately. The sooner you receive treatment, the better the chance of saving your tooth. If it's an adult tooth, hold it by the crown, not the root. If dirty, gently rinse it in milk or saline, then try to place it back in its socket. If this isn't possible, keep it in milk and seek urgent dental care.

Never put a knocked-out baby tooth back in its socket.

Yes, extractions can often be carried out on the same day. For more complex cases where immediate extraction is not possible, your dentist will help manage your pain and arrange a follow-up appointment.

Yes, we provide cosmetic dentistry, teeth straightening with clear aligners and metal braces, and dental implants.

The emergency Dental Consultation Fee is £49. This covers your assessment, small X-rays and advice from our dentists. Any treatment needed is quoted separately and agreed with you before it starts.

Emergency appointments booked through this website are private.

Yes. We partner with Tabeo to offer 0% finance and payment plans of up to 36 months for treatments between £250 and £10,000. Loan applications require processing time and are subject to credit approval. Available to UK residents aged 18 and over.

We don't accept direct payments from dental insurance providers. However, we can provide a receipt for you to submit to your insurer for reimbursement, subject to your policy.

You pay the £49 consultation fee securely online when you book. Card details are handled by Stripe and are never stored on this website.

Please contact the clinic as early as possible, since refunds and changes are handled by the clinic in line with its cancellation policy.

No. Our emergency consultation fee is £49 every day, including evenings and weekends, with no additional charges.

A list of any medicines you take, details of any medical conditions or allergies, and any broken pieces of tooth or crown kept safe in a small container.

You can take over-the-counter pain relief following the instructions on the packet, unless advised otherwise. Tell us what you have taken when you arrive.

The dentist will ask about your symptoms, examine the area and may take an X-ray. They will explain what is happening, ease your pain where possible and talk you through treatment options and costs.

Absolutely. Let our team know if you're feeling anxious. We'll take the time to explain each step and help you feel as comfortable as possible.

Mild discomfort is common after some procedures. Follow your dentist's advice and contact us if the pain persists or worsens.

Recovery depends on the procedure. Your dentist will explain what to expect and provide aftercare advice.

Some treatments can be completed in one visit, while others may need a follow-up. Your dentist will advise you on the next steps.